The Service Coordinator/Case Manager helps an individual develop a person-centered plan of care which reflects the individual’s goals, interests, and desired outcomes. They serve as an advocate for the individual ensuring all services are implemented and coordinates and collaborates with all providers to effectively facilitate the individual service plan.

Independent-Living Skills Training and Development services are designed to improve the ability of the individual to live as independently as possible in the community and in their home. ILST services may include assessment; training; and supervision of, or assistance to, individuals with issues related to self-care, medication management, task completion, reduction/elimination of maladaptive behaviors, problem-solving skills, money management, pre-vocational skills, and household management.

Structured-Day Program (SDP) services are provided in an outpatient day habilitation setting or in the community. These services are designed to improve or maintain the individual’s skills and ability to live as independently as possible in the community. SDP groups emphasize basic work skills, problem-solving, communication, computer operation, cooking, and a wide range of other activities that work on promoting or sustaining one’s ability to be independent within their community.

• Prepares and serves meals to fit the nutritional needs of the client
• Maintains general cleanliness of the home: launders clothing and bed linens; dusts; vacuums; washes dishes; thoroughly cleans the kitchen and bathroom
• Ensures that all needed supplies are readily available for client and program use
• Supports and helps clients with banking, medical appointments, and shopping
• Provides assistance with self-administration of medication